Effective Date: 31 Jan 2025

1. Introduction Welcome to YoseeAI ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and services.

By using YoseeAI, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

a. Information You Provide

• When you register or use our app, you may provide personal details such as name, email address, and business information.

• If you contact us for support, we collect the information you provide to assist you.

b. Information We Collect Automatically

• Usage data, such as log information, IP address, device type, and interaction with our services.

• Cookies and tracking technologies to improve user experience.

c. Information from Third-Party Services

• If you log in via Google OAuth, we collect your name, email address, and profile picture, as permitted by Google.

• If you connect third-party services, such as Google Reviews, we access only the data necessary to provide our services.

• Google Reviews Data: If you link your Google Business Profile, we collect and store Google Reviews associated with your business to provide sentiment analysis, categorization, and insights. This data is stored securely in the cloud and used solely for improving your business insights.

3. How We Use Your Information

We use collected data for the following purposes:

• To provide and improve our services.

• To personalize user experience.

• To analyze and improve app functionality.

• To communicate important service updates.

• To ensure security and prevent fraud.

• To comply with legal obligations.

• To collect, store, and analyze Google Reviews data to provide insights and analytics for businesses.

4. How We Share Your Information

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your data in the following cases:

• With service providers: Third-party services that assist in our operations, such as cloud storage and analytics, under strict confidentiality agreements.

• With legal authorities: If required by law or to protect our legal rights.

• With your consent: If you choose to integrate or share information with other services.

• Google Reviews Data Compliance: We do not share or sell Google Reviews data to third parties. Reviews collected via Google APIs are used solely for providing insights to businesses within the YoseeAI platform.

5. Google OAuth and Data Usage Compliance

• YoseeAI uses Google OAuth authentication to allow users to sign in securely.

• We only access the minimum necessary Google account information (name, email, and profile picture) for authentication purposes.

• We collect Google Reviews data only from authorized business accounts and use it exclusively within our platform for analytical purposes.

• We do not access, store, or share sensitive Google user data beyond authentication and business reviews.

• Data retrieved through Google APIs is handled per Google’s User Data Policy.

• Users can revoke access to their Google account at any time by managing connected apps in their Google account settings.

6. Data Security and Retention

We implement industry-standard security measures to protect your data. While we take all reasonable steps to secure your data, no method of transmission over the Internet is 100% secure.

Data is retained only for as long as necessary to fulfill the purposes stated in this policy, after which it is securely deleted.

7. Your Rights and Choices

• Access & Correction: You can access and update your information within the app.

• Data Deletion: You can request account deletion by contacting us.

• Google Reviews Data Deletion: Users can request deletion of stored Google Reviews data by contacting our support team. If you disconnect your Google Business Profile, all associated reviews will be removed from our platform.

• Opt-Out: You can opt out of non-essential communications.

8. Children’s Privacy

YoseeAI is not intended for users under 13 years of age. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it promptly.

9. Changes to This Policy

We may update this policy periodically. If significant changes occur, we will notify you through the app or via email.

10. Contact Us

If you have any questions about this Privacy Policy or data handling, please contact us at:

Email: support@yosee.ai

By using YoseeAI, you acknowledge that you have read and understood this Privacy Policy.